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IT Specialist

2.00 to 5.00 Years   Cairo, Egypt   28 Nov, 2024
Job LocationCairo, Egypt
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryIT Services
Functional AreaNot Mentioned

Job Description

1.Implementation and Configuration: Implement and configure ManageEngine solutions based on customer requirements.2. Technical Support: Provide technical support to customers for ManageEngine products, troubleshooting issues, and providing solutions.3. System Integration: Integrate ManageEngine products with existing systems and third-party applications.4. Training: Conduct training sessions for customers on how to use ManageEngine products effectively.5. Documentation: Create and maintain technical documentation for ManageEngine solutions and implementations.6. Project Management: Manage projects related to the implementation of ManageEngine solutions, ensuring timely delivery and customer satisfaction.7. Pre-sales Support: Assist the sales team in technical pre-sales activities, including product demonstrations and presentations.8. Continuous Learning: Stay updated on the latest trends and technologies in IT management and monitoring.9. Customer Relationship Management: Build and maintain strong relationships with customers, understanding their needs and providing appropriate solutions.10. Team Collaboration: Work closely with sales, support, and product teams to ensure a seamless customer experience.

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