Internship - Technology team - WFP Regional Office in Cairo

Job Description

JOB PURPOSEWFP Technology Division (TEC, formerly known as the IT Division) is the digital business engine of the World Food Programme, providing the business with multi-pronged and resilient technical capabilities able to respond with the agility required in humanitarian operations. Technology and connectivity are rapidly reaching some of the most vulnerable people and places affected by crisis, but they are also increasingly expanding to the services responding to those same crises. As one of the main humanitarian actors, WFP has the opportunity and the obligation to leverage data and technology to better know and serve those in need by digitally transforming the way it works.Technology and connectivity are rapidly reaching some of the most vulnerable people and places affected by crises, but they are also increasingly expanding to the services responding to those same crises. As one of the main humanitarian actors, the World Food Programme (WFP) has the opportunity and the obligation to leverage data and technology to better know and serve those in need by digitally transforming the way it works. Such ambition led to a plan aimed at establishing, integrating, and mainstreaming the core elements of an end-to-end digital business processWe are currently recruiting 3 driven and independent students forinternships based in the Regional Bureau of Cairo to assist the Technology team with a lot of stimulating new projects.As part of the Technology team, this internship will contribute and assist in developing and coordinating world-class programs and solutions in diversified areas like Operations, IT solutions, Business intelligence, analytics, and others.KEY ACCOUNTABILITIES (not all-inclusive)IT Operations Intern (1 position):1.Respond to routine queries received and escalate where appropriate, to provide timely and accurate service to clients.2.Provide a set of standard business support activities, where required, to contribute to the effective functioning of business operations.3.Carry out system and equipment maintenance tasks, such as backup system data, equipment refresh exercise, and system protection, to ensure they are running effectively and enable easy and efficient use.4.Respond to basic queries about technology and systems to support the correct application of technology.5.archives in order to support senior officers in managing these systems.6.With direction from senior colleagues, collate information to be included in standard material7.such as training documentation, to contribute to the availability of information about services and products.8.Follow up with stakeholders on the delivery of IT equipment.9.Coordinate with the inventory focal point to register new equipment and update the location of the moved items10.Support internal and external events hosted by WFP Regional Office in Cairo.IT Solution Intern (1 position):1.Write program code to support the development and implementation of efficient and effective IT solution components.2.Perform unit and integrated testing of new, enhanced, or fixed code in order to ensure completeness and adherence to technical specifications.3.Collect and collate data, and conduct basic analysis to support the development of accurate reports.Business Intelligence Intern (1 position):1.Gathering end-user reporting and dashboard requirements.2.Build data models and dashboards to deliver insightful analytics while ensuring the highest standard of data integrity.3.Reviewing and validating data.4.Communicating insights to management and across the organizational units.5.Supporting Data team with Advanced Analytics projects and data

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