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International Customer Care Advisor for A big Company

1.00 to 10.00 Years   Cairo, Egypt   20 Dec, 2024
Job LocationCairo, Egypt
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryCall Centers & Customer Care Outsourcing
Functional AreaNot Mentioned

Job Description

Are you passionate about delivering exceptional customer service?We are seeking enthusiastic individuals to join our team as Call Center Representatives. As a key member of our customer service team, you will be the first point of contact for our valued customers, providing support, resolving inquiries, and ensuring a seamless experience.Responsibilities:- Handle calls from customers regarding inquiries, complaints, billing, and technical issues.- Provide accurate and efficient solutions to ensure customer satisfaction and retention.- Maintain detailed and accurate records of customer interactions and transactions.- Collaborate with other departments to escalate and resolve complex issues.- Stay up to date with product knowledge and services to better assist customers.Benefits:? Attractive Salary, KPIs and Connectivity allowance.? Fully paid training.? Hybrid work opportunity.? Social and Medical Insurance.? Healthy work environment.? Transportation is provided.

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