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HR Shared Services Team Leader

1.00 to 10.00 Years   Cairo, Egypt   23 Oct, 2023
Al Futtaim Group
1 Jobs Openings
Job LocationCairo, Egypt
EducationNot Mentioned
SalaryNot Mentioned
IndustryAccounting
Functional AreaNot Mentioned

Job Description

HR Shared Services Team Leader | Corporate ServicesOverview of the roleTo ensure all the HR processes and procedures are properly carried out with compliance to all group policiesÿWhat you will do

  • Receive and optimally respond to service inquiries and requests with timely, accurate, and professional replies while managing multiple contact channels and dynamic work
  • Provide insight, first-line support for all routine employee inquiries, and explanation on HR system and administrative activities in support of HR processes
  • Knowledge of and ability to adhere to and update Human Resources policies, procedures, and practices and promote the establishment and update of the human-consulting service knowledge base
  • Responsible for the maintenance and management of HR consulting work orders, and make analysis and inspection regularly
  • Monitor monthly payroll reports procedure and ensure reconciliation with Finance records.
  • Proven experience delivering a high level of customer service
  • Partner with internal stakeholders Compliance, audit, legal & Finance.
  • Monitory the leave balance credit of employees
  • Monitory in separation process and generate monthly reports
  • Maintain knowledge of legal requirements and government reporting regulations affecting employees
  • Advise management in appropriate resolution of employee relations issues.
  • Ensure that all policy and rules are followed according to the Delegation of Authority
  • Supervise, lead local HR to deliver day to day operational support (People process, data accuracy)
  • Support HRIS solution implementations, partnering with IT and vendors to ensure a smooth execution and no disruption to employee experience.
  • Expertise of HR technologies & design principles: Expertise in HR current and emerging technology and its implementation.
  • Review and manage the status & volumes of daily workload. Ensure effective management of resource is in place for peak times to ensure business demands are met and ensure that those carrying out the tasks know what is expected of them

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