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F & B Operation Manager

10.00 to 12.00 Years   Cairo, Egypt   31 Jul, 2023
East Delta Food (EDF)
1 Jobs Openings
Job LocationCairo, Egypt
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryFood & Beverage Production
Functional AreaNot Mentioned

Job Description

Role SummaryJob title: Brand Operation ManagerFunction: OperationScope: Across 15-20 Restaurants or as agreed on span of controlReporting to: Brand GM ManagerSubordinates by title: Area ManagersÿCareer Path Next Level: ÿOperation Manager (Multi ? Brand)Location: As agreed/ and assignedÿPurpose of the positionTo manage, lead and support a Brand restaurants team, and to deliver against the key business indicators as laid out in the Annual Operating Plan and measured against Balance Scorecard targets in the 4 main areas:úÿÿÿÿÿÿÿÿTeamsúÿÿÿÿÿÿÿÿCustomer and Restaurant ExcellenceúÿÿÿÿÿÿÿÿSalesúÿÿÿÿÿÿÿÿProfitPrimary Responsibilities:

  • Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
  • Preserve excellent levels of internal and external customer service
  • Operate menus, purchase goods and continuously make necessary improvements
  • Identify customers? needs and respond proactively to all of their concerns
  • Lead F&B team by attracting, recruiting, training and appraising talented personnel in coordination with the HR Team.
  • Establish targets, KPI?s, schedules, policies and procedures.
  • Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork
  • Comply with all health and safety regulations
  • Report on management regarding sales results and productivity

Keyskills :

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