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Digital IT Process Expert

1.00 to 10.00 Years   Cairo, Egypt   21 Jul, 2022
Henkel
1 Jobs Openings
Job LocationCairo, Egypt
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If youre up for challenging the status quo, join our team of pioneers and make your mark on the future with us.Do you dare to make an impact?YOUR ROLE

  • Support and improve the current IT Service Management processes
  • Resolve tickets and implement enhancements in the related ITSM tool (ServiceNow)
  • Develop automated test cases using the tools Automated Test Framework
  • Review the delivered quality of documentation, process execution, audit readiness, and continuously work on improving the processes
  • Act as a digital process expert and a point of contact for the ITSM processes as a part of the agile ITSM BizDevOps team
  • ...
  • ...
YOUR SKILLS
  • Bachelors degree in Computer Science, Computer Engineering, or Business Informatics
  • Minimum of 1 year of relevant work experience
  • Fluent English speaker
  • Proficient user of MS Office applications (Word, Excel, and PowerPoint)
  • ITIL Foundation version 4 is a plus
  • Expertise in ServiceNow, Change Management, infrastructure library and testing
  • ...
Henkel is an equal opportunity employer. We look for a diverse team of individuals who possess different backgrounds, experiences, and mindsets.JOB ID:22034747Contract & Job type:Full Time, RegularContact information for application-related questions:recruitmenteg@henkel.comPlease do not use this email address for sending your application or CV. To apply, please click on the Apply Now button below. Applications sent via e-mail will not be accepted.

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