Digital Business Automation (DBA) Technical Sales Specialist

Job Description

IBM Egypt is looking for a Senior Digital Business Automation (DBA) Technical Sales Specialist with extensive experience and expertise with IBM Workflow (BPM & Case Manager), IBM Content Management (FileNet & CMOD), IBM ODM, RPA (Automation Anywhere) and IBM Datacap. He/She will be responsible for designing and selling DBA solutions as well as leading interactions with the wider ecosystem of Business Partners.We value problem solving skills and an attitude towards learning, great communication and accountability. Qualified candidate will be working in a presales team to promote and sell IBM?s DBA software to clients across industries.Client Technical Specialists are technical consultants to clients, IBM sales teams and IBM Business Partners. They understand the clients business requirements, technical requirements and/or competitive landscape. They provide technical sales support which may include: collaborate with IBM sales teams to define, design, and detail the technical aspects and feasibility of proposed solutions; deliver Proof of Concept; develop and deliver technical education; support critical situations; design solutions; and answer technical questions.Within their area of speciality in DBA, key activities for the Technical Specialist in this role will include:Customer Engagements ? Provide leadership and subject matter expertise to customers in Egypt on DBA opportunities. Successfully conducts Proofs-of-Concepts, Proofs-of-Technology, Demos, Design/Discovery Workshops, etc. that drive DBA revenues.Technical Sales Accelerators ? Develop and deliver product presentations, complex demonstrations, discovery workshops, deep-dive discussions and whiteboard sessions that demonstrate the business value and technical strength of IBMs DBA software.Deployment Support ? Support existing DBA clients to see the value of the DBA software they acquired. This includes providing guidance and best practices to the implementation team, in addition to working with IBM support team and product team to accelerate the resolution of support tickets/PMR?s.Business Partner Engagement ?Develop innovative enablement Programs for the BP community that highlights important new product features, capabilities, and deployment patterns. Support BP in a way to make them independent from a sales stand pointCollaborate with the wider IBM team in Middle East Africa and WW for enablement and customer engagementsAdditional responsibilities include:Apply product and industry-specific knowledge to understand business problems and bring relevant recommendations to the client.Collaborating with IBM Hybrid Cloud Integration sales teams to define, design, and detail the technical aspects and feasibility of proposed solutions.Support customer-facing and prospect education activities, such as trade events, user conferences, delivering Proofs of Concept, and delivering product demonstrations.Removing inhibitors to the sale through discovery, assessments, whiteboard/chalk talks, presentations, and demonstrations.Taking initiatives to own accounts and issues and driving team members toward common goal of winning business.Assist with software deployments and resolution of post-sales issues.

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