| Job Location | Cairo, Egypt |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Non-profit Organization |
| Functional Area | Not Mentioned |
KEY ACCOUNTABILITIES (not all-inclusive)For the beneficiary and transfer management domains, determine Country Office information needs and identify Business Intelligence requirements (BI), provide input and manage the evolution of the current set of standard SCOPE BI country office dashboards for the region;For SCOPE managed Cash Based Transfers reconciliation processes, design, develop and manage the evolution of the standard reconciliation reports and delivery this as part of SCOPE BI;For SCOPE implementations in the region, serve as the focal point for geographic data improvements in collaboration with OSE geo-data master data owner;Document user manuals and standard operating procedures as required;Through the analytics team in HQ, provide input to Service Management branch (TECM) to improve data warehouse capacity, configuration, security and capability;Assess, verify and monitor the structure, accuracy and quality of SCOPE BI data;Work with SCOPE Product Development team to ensure data integrity of the SCOPE computing environment;Engage and support data improvement programmes within the TEC Division, such as the Data Warehouse / Reporting Tool POC, systems security and systems environment improvements;Conduct on-site missions, where required, to build CO capacity on SCOPE BI; andPerform other related duties as required.?FUNCTIONAL CAPABILITIES?Governance, Strategy and Architecture :Shares knowledge of IT governance process and system architecture development with team and analyses current designs for improvements and enhancements while ensuring compliance with legislation and specifies any required changes.Change Implementation, Project Management, Planning and Optimization :Utilises working knowledge of project and change management approaches to collect and analyse relevant data from multiple stakeholders to develop evidence-based business case for change.Technical Expertise :Exhibits deep technical knowledge in area of expertise and actively transfers knowledge to strengthen the skill base across the function; considers the most appropriate use of technical resources to ensure skill development and optimization of resource allocation.Service Management: Monitors and supervises maintenance and installation work against the established standards and protocols for service excellence and takes proper actions to correct inconsistencies and improve overall quality and customer satisfaction. Ensures that operational problems are identified and resolved.Client Management: Applies thorough understanding of the business, customers, new IT technologies and techniques to implement improved solutions and define service levels, standards and the monitoring process for client service staff.Procurement and Contract Management: Able to conduct a cost-benefit analysis of alternative technologies and vendor service level agreements to consolidate options and assess suitability.
Keyskills :
Information Technology
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