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Customer Service Representative

3.00 to 5.00 Years   Cairo , Egypt   06 Aug, 2021
GS1 Egypt
1 Jobs Openings
Job LocationCairo , Egypt
EducationNot Mentioned
SalaryNot Mentioned
IndustrySoftware Development
Functional AreaNot Mentioned

Job Description

  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Keyskills :

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