| Job Location | Cairo, Egypt |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Hospitality & Accomodation |
| Functional Area | Not Mentioned |
Train onboard and new Call Center agents. Provide coaching and assistance to call center agents on an ongoing basis Process weekly sales leads reports for submission to management Oversee and ensure conflict resolution between associates and customers. Ensure that all employees follow the company s best practices for call center management and operations Motivate and encourage agents through positive communication and feedback, and educate call center agents about the new updates. Communicate company goals to associates so every employee understands his or her role Conduct periodic surveys of customers and potential customers to ensure quality control
Keyskills :
Managerial Skills Customer Care
© 2023 HireeJobsGulf All Rights Reserved
