| Job Location | Cairo, Egypt |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
CRM RepresentativeRaya Auto; one of Raya?s subsidiaries is hiring CRM SR. Representative.* Recording all customer data and all unit sold and unsold data Supports the Sales Team in supporting clients? inquiries of services * Receiving clients? services complaints and directing the problem to the concerned departments. * Coordinating with the sales admin & the finance department on clients? payment dues, outstanding, collections & legal actions. * Following up on clients? service solutions and providing feedback to clients with the proposed and appropriate solutions. * Documenting complaints and creating a client database after identifying the details of complaints. * Recording and archiving complaints electronically or Manually in a proper filling system . * 0-2 years of experience. * Bachelor degree in any related field. * Excellent Analytical skills. * ERP implementation Experience is a plus. * Ideas presentation & taking initiatives. * Continuous learning. *learning & development plansfor all of our employees to ensue their personal and career development. * Are you looking forcareer progression* Are you looking for arewarding environment*CSRprograms and initiatives. *Exclusive discountsfor Raya employees at Raya?s Restaurants (Ovio, Jones The Grocer, The Lebanese Bakery, and Loris).Skills* Customer centricity * Functional Skills * Proficiency with technology, especially computers, software applications, and phone systems. * Ideas presentation & taking initiatives Job Location Cairo, Egypt Job Role Customer Service and Call Center Years of Experience Min: 2 Max: 4
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