Collections Specialist

1.00 to 10.00 Years Cairo, Egypt 27 Mar, 2023

Follow up the delinquent customers and handle the daily collection reports to collect the delinquent loans via phone calls.
Create plans and strategies for collecting debts.
Adhering to financial laws on the regulation of debt collection.
Contact and communicate effectively with debtors by phone to negotiate and implement debt recovery plans.
Search publicly available databases to track down people who default on debt and perform background checks.
Prevent repeated payment negligence by working out practical debt payments.
Maintain electronic records of all payment plans, amounts paid, and communications.
Advising on repayment plans that are appropriate for the degree of debt and the circumstances of theconsumer.
When necessary, escalating calls to managers.
Legislative guidelines of the Privacy Act must be followed.
Entering data and keeping correct records is a must.
Work in accordance with key performance metrics

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