Collection Specialist

Job Description

Collection Specialist page is loadedCollection SpecialistlocationsCairo time typeTemps plein posted onOffre public hier job requisition idR0621322 As the world?s cities grow more complex, people?s need to move easily becomes even more important. Enabling urban flow requires talent and ambition. Together at KONE, we create a new urban reality. Your career is a journey, and how you travel makes a difference. We have an exciting opportunity for an experienced Collection Specialist to be based in our Egypt office. The successful candidate will play a key role to execute KONE?s customer credit management activities. We are looking for an individual with a track record of being a go-getter with a creative mindset and strong commercial acumen skills. Please note that more than50% of your activities will be in the field.Responsibilities:* Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. * Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos. * Accountable for reducing delinquency for assigned accounts. * Perform other assigned tasks and duties necessary to support the Accounts Receivable Department. * Enlist the efforts of sales and senior management when necessary to accelerate the collection process. * Must communicate & follow up effectively with sales department regarding customer accounts on a timely basis. * Establish and maintain effective and cooperative working relationships with dealers and sales.Requirements:* Bachelor Degree Holder * 1-3 years of experience with Collections experience is an added value or any customer handling * Fresh graduates are welcome to apply * Knowledge of Billing and Collections procedures * Accounts Receivable knowledge/experience a plus * Experience in Microsoft office Package ( Word, Excel, outlook) is a must * Strong attention to detail, goal-oriented * Commitment to excellent customer service * Ability to prioritize and manage multiple responsibilities. Chez KONE, nous nous attachons cr‚er une culture de travail innovante et collaborative, dans laquelle nous valorisons la contribution de chaque individu. L?engagement de chacun de nos salari‚s est au c?ur de notre d‚marche collaborative et nous encourageons la participation de chacun ainsi que le partage d?informations et d?id‚es. Nous nous engageons au quotidien dans une d‚marche durable et responsable, s?appuyant sur des pratiques commerciales ‚thiques. Nous d‚veloppons une culture bas‚e sur la confiance, le respect et le travail en ‚quipe ainsi que sur la reconnaissance de la performance individuelle. Rejoindre KONE, c?est rejoindre une entreprise ou il fait bon vivre, respectueuse de la qualit‚ de vie de chacun de ses collaborateurs. Nous sommes fiers de proposer des parcours de carrires riches en experiences et opportunit‚s qui vous aideront atteindre vos objectifs professionnels et personnels. En savoir plus surEmplois similaires (1)locationsCairo time typeTemps plein posted onOffre public il y a 30 jours ou plus

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