Client Technical Specialist- Data & AI

Job Description

IntroductionClient Technical Specialists (CTP) are the technical experts and advisors to clients, IBM sales teams and/or IBM Business Partners. As a CTP you understand the client?s business requirements, technical requirements and/or competitive landscape. You apply your business insights, build and maintain client relationships, incorporate hardware, software and services into client-valued solutions and ensure client readiness for the implementation of technical solutions. This is an opportunity to shape the future for both IBM and its clients. Start your journey now!Your Role and ResponsibilitiesIBM is looking for an experienced OEM focused IA Client Technical Professional to represent IBM Data and AI software in a pre-sales role.An IA CTP is responsible for providing pre-sales technical support and assistance for customers. They will work to understand the customer?s business needs and technical challenges. They deliver high quality solution presentations and demonstrations to clients in response to varying business requirements by utilizing product, technology, industry and business skills. The IA CTP has an understanding of products, offerings and services within their specialty.Additional Responsibilities:An IA CTP will actively seek and identify new sales opportunities. They provide technical sales support which may include : collaboration with IBM sales teams to define, design, and detail the technical aspects and feasibility of proposed solutions; lead and deliver Proof of Concepts; develop and deliver customized demonstrations; support critical situations; and answer technical questions. As a member of the sales team, they will be engaged in customer facing activities, be responsible for the technical accuracy of the proposed solution and lead the technical aspects of the sale.Key Attributes:

• Proven communication and interpersonal skills.
• Demonstrated negotiation, problem solving and presentation skills.
• Customer focused.
• Proven high level of responsibility for given tasks.
• Ability to prioritize and work with deadlines.
• Ability to be flexible.
• Ability to work in both a team environment and independently.
• Ability to learn and share knowledge and information.

Candidate Qualifications:

• Programming and scripting experience a plus.
• Application installation and system administration experience.
• Previous experience with Packaged Software and Software Engineering tools.
• Proven record of ability to learn new products and technologies.
• Ability to articulate the IA solution in relation to the customer?s situation.
• Knowledge of the key IA competitors, their strengths and weaknesses, and ability to differentiate IA products.

Required Technical and Professional Expertise

• You will have at least 2-4 years of hands on & architectural experience including POC/MVPs in one or more of the following areas
  • IBM Databases
  • Cloud Pak for Data
  • Watson Studio, Watson Discovery
  • Planning Analytics, Cognos Analytics
  • Big Data Technologies such as Hadoop, Hive, Spark, NiFi etc. mainly on Cloudera Clusters
  • NoSQL Technologies such as MongoDB, Apache Cassandra (DataStax)
  • RDBMSs such as PostgreSQL, Enterprise DB

Preferred Technical and Professional ExpertiseNA

Keyskills :