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Call Center Agent

1.00 to 10.00 Years   Cairo, Egypt   16 Dec, 2022
Job LocationCairo, Egypt
EducationNot Mentioned
SalaryNot Mentioned
IndustryInvestment, Securities & Funds; Banking
Functional AreaNot Mentioned

Job Description

  • Attend and manage formal calls and provide accurate and concise information without any delay.
  • Analyze client requirements and offer the best possible solution or information.
  • Elaborate on the features, specifications, and details of the companys product to convert the potential prospect into a consumer.
  • Develop long-term contacts through qualitative telephonic discussions and conversations.
  • Manage a comprehensive call center record by storing data related to all incoming and outgoing official telephonic conversations.
  • Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.

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