Business Support Associate - Operational Information Management SSA -L6

Job Description

STANDARD MINIMUM QUALIFICATIONSEducation:ÿUniversity degree in Political Science, Economics, Statistics, Information Management or Journalism, Business Management, Social Sciences or another relevant field.Experience Knowledge & Skills:ÿSix or more years of postgraduate work experience in a relevant field of work, with a background and interest in international humanitarian development.Languages:ÿFluency in both oral and written Arabic & English.Knowledge & Skills:1. Sound theoretical understanding of OIM concepts and principles with a broad knowledge of best practices, techniques, and processes.2. Analytical skills with the ability to analyze and interpret information and draw out the key messages.Strong oral and written communication skills, able to clearly articulate insights to stakeholders in WFP.4. Knowledge of common business principals and processes and the ability to quickly assimilate UN/WFP-specific processes and systems.5. Good knowledge of dashboard development tools.6. Strong IT skills, especially with design and data visualization software.7. Excellent time management and organizational skills.8. Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, and Photoshop).9. A keen eye for aesthetics and details.10. Excellent communication skills.11. Ability to work methodically and meet deadlines.4Ps CORE ORGANISATIONAL CAPABILITIESPurpose

• Understand and communicate the Strategic Objectives: Coaches team in the most effective ways to communicate WFP?s Strategic Objectives to WFP team and partners in the field.
• ÿBe a force for positive change: Implements new methods or tools to improve team?s work processes and productivity.
• ÿMake the mission inspiring to our team: Maps team?s activities and tasks to specific successes in beneficiary communities to showcase positive impact.
• ÿMake our mission visible in everyday actions: Explains to teammates how each unit contributes to the overall WFP mission.

• Look for ways to strengthen peoples skills: Identifies skill development opportunities such as training modules or on-the-job experiences for self, colleagues and direct reports.
• ÿCreate an inclusive culture: Facilitates team building activities to build rapport in own unit.
• ÿBe a coach & provide constructive feedback: Facilitates the pairing of junior colleagues with coaches within own team.
• ÿCreate an ?I will?/?We will? spirit: Proactively anticipates potential challenges and develops mitigation plans to ensure that team meets goals and targets.

• Encourage innovation & creative solutions: Identifies opportunities to be creative in own work and to help team be more innovative and accurate in their respective tasks and areas of work.
• ÿFocus on getting results: Monitors team?s deliverables and provides feedback to ensure outcomes are delivered consistently and accurately.
• ÿMake commitments and make good on commitments: Provides accurate guidance to team on expected responsibilities and tasks, whilst also upholding own commitment to the team.
• ÿBe Decisive: Sets an example and provides guidance to junior team members on when to escalate issues when faced with challenging issues in the workplace or in the field.

• Connect and share across WFP units: Facilitates partnerships with other WFP units to accomplish missions in the field.
• ÿBuild strong external partnerships: Sets an example and provides guidance to team on how to build relationships with external partners.
• ÿBe politically agile & adaptable: Articulates to colleagues or direct reports the value of contributing to other WFP teams and agency partnerships in fulfilling WFP?s goals and objectives.
• ÿBe clear about the value WFP brings to partnerships: Organizes, monitors, and prioritizes own and team?s efforts to ensure that they will fulfill the needs of internal and external partners.

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