| Job Location | Cairo, Egypt |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
Job Responsibility? Supervise and lead Service management function? Holds accountability for the Quality of solutions provided to top accounts.? Act as the primary point of contact for the customer and escalation point for all operational issues and activities? Possess excellent communication, negotiation, presentation, and organization skillsets, fully empowered to coordinate all entities involved in technical performance of our solutions? Direct and indirect People management with ability of managing people remotely? Strong communication skills in order to create and share best work processes with stakeholders.? Able to work well under pressure and can handle escalations calmly and competently? Fluent in both spoken and written English? Ability to work on flexible hours
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