Business Analyst

Job Description

This is a remote role, you can be working anywhere in the World!Our teams continuously improve experience for business customers in all phases of their journey ranging from opportunity identification, evaluation till post launch success and daily monitoring and tracking across markets, products and functions. We are looking for a passionate business analyst to support and accelerate our innovation process through continuous and rapid experimentation in an agile environment. As a Business Analyst, you will work with an extremely talented group of product managers, software development managers, and Business departments to design and deliver analytical solutions that will support the rapid growth expectations of our Business. You will focus on laying the analytical foundation and continuous optimization of experiences that will help our customers find what they are looking, complete transactions, and get back to their jobs quickly. You will partner with product managers to identify and execute analytical approaches that will enable strategic decisions to experiment, accelerate and reduce investments in different feature areas. This position requires excellent analytical thinking, ability to quickly approach large ambiguous problems and apply analytics, technical and engineering expertise to rapidly analyze, validate, visualize, prototype and deliver solutions. This position also requires significant cross functional work and integration with different customer facing teams such as Marketing, Sales, Operations, Community Support, Category, Finance, Value added services; Product and technology teams, UX Design and Voice of Customer teams. Successful candidates will thrive in a fast-paced environment. , you will focus on improving corporate reporting frameworks and data visualization. You will analyze product performance data, discover opportunities to optimize experience for customers, and build metrics and business cases to accelerate decision making. We are focused on your success and want to build strong leaders within our Business. You can expect to leverage your analytical skills and have full ownership of the projects you work on.?Responsibilities:Perform complex data analysis to identify opportunities to conduct experiments to optimize user experiences; invest in new feature areas; and improve efficiencies for customer support associates. ? Establish analytical frameworks for evaluating new investments and provide consultation to product managers in their strategic projects.? Create impact assessments to support investment in feature areas and own the relationship with business verticals to represent the Central Data and Analytics Centre in establishing and reporting on business goals. ? Design, develop and establish Key Performance Indicators (KPIs) ? both customer facing as well as internal to business ? to monitor analysis and provide strategic insights to drive growth and product performance. ? Mentor a team of business intelligence engineers on analysis frameworks and own creation of solutions to accelerate analytical processes.?

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