Bar Supervisor ( Egyptian Only ) at Madinaty Golf Club (in English)

Job Description

Madinaty Golf Club by Kempinski Nile HotelMadinaty golf club venue provides the perfect setting for our elite guests located at Madinaty under the operation of kempinski Nile Hotel,the place contains spacious & elegant lounges that provide fancy dinner with different menus & 100 acres of a peaceful golf park where our guests can enjoy their day.Bar SupervisorTo produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. The Bar Supervisor provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximises profit.Key Responsibilities:

• Responsible to Bar Manager.
• Responsible for Waiter / Waitress, and Hostess.
• Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
• Assist in leading the restaurant / outlet efficiently in costs and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
• Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.
• Ensure that the place of work and surrounding area is kept clean and organised at all times.
• Be knowledgeable of all services and products offered by the hotel.
• Have an understanding of the monthly profit and loss statement of the department.
• Perform up selling for all items offered by the department assigned as well as offering alternatives.
• Assist in communication within the outlet and to attend daily/weekly outlet meetings with the Culinary Team and fostering teamwork to constantly develop the restaurant for more success.
• Attend and contribute to necessary staff meetings, departmental trainings and hotel initiated trainings scheduled.
• Assist in producing reports and analysis of the outlet and attend in the monthly performance meeting.
• Assist in leading the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
• Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
• Have the knowledge and understanding to explain and perform upselling for all items offered by the department assigned as well as offering alternatives.
• Plan daily routine checklist and station division according to the work schedule.
• Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings.
• Attend all required trainings as described by the department.
• Attend daily pre-shift meetings to employees on preparation, guest profile, service and menu served.
• Report incidents that require disciplinary actions immediately to the Restaurant / Outlet Manager.
• Coordinate the review of outlet?s operations manual updates annually as requested by the Restaurant / Outlet Manager.
• Support activities and cooperation with the suppliers.
• Assist in carrying out scheduled inventories of products and operating equipment.
• Respond to any changes in the department as dictated by the hotel management.
• Handle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to Head of Department / Assistant Head of Department ensuring that the follow up is performed with the guest.
• Ensure that the opening and closing procedures established for the outlet are followed.
• Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance periodically.
• Attend all daily/weekly Food & Beverage Meeting in the absence of the Restaurant / Outlet Manager.
• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

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