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Applications Support Specialist

1.00 to 10.00 Years   Cairo, Egypt   17 Mar, 2021
Magrabi Hospitals & Centers
1 Jobs Openings
Job LocationCairo, Egypt
EducationNot Mentioned
SalaryNot Mentioned
IndustryMedical Clinic
Functional AreaNot Mentioned

Job Description

Job Summary:Provide necessary technical support relating to various applications, system-level software, compilers, and other general computing applicationsDuties & responsibilities:

  • Manage ticketed query system and ensure comprehensive database of queries and resolutions is kept up to date
  • Maintain and update technical documents and procedures
  • Identify and resolve technical issues by correcting errors if any and modifying the existing software
  • Upgrade interfaces by updating the hardware for better performance of the system
  • Undergo a detailed study of the existing system to and recommend installation or up gradation of a new system
  • Provide training to the users regarding any upgraded systems
  • Provide direction during software programming and development of documentation
  • Keep track of expenses during the installation process of new systems

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