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Applications Analyst and Developer - Egypt

4.00 to 8.00 Years   Cairo, Egypt   09 Oct, 2023
Future Pipe Industries
1 Jobs Openings
Job LocationCairo, Egypt
EducationMaster's degree
SalaryNot Mentioned
IndustryManufacturing
Functional AreaNot Mentioned

Job Description

Reports to:˙˙˙˙˙˙˙˙˙ Senior Business Applications Analyst - Team Leader - ERP˙˙Category:˙˙˙˙˙˙˙˙˙˙˙˙ FTE˙˙˙˙˙˙˙˙Location:˙ ˙ ˙ ˙ ˙ ˙ ˙ EgyptUnit / Division / Department / Section:˙˙˙ Corporate Business Systems˙JOB PURPOSE

  • Design, develop, and customize programs and applications to suit corporate requirements. Liaise with Team leader and operating teams to set and follow guidelines when designing and implementing a solution. Assist and Troubleshoot problems if necessary to ensure smooth flow of daily activities.
  • Perform 1st level end user support and escalate to 2nd level if unresolved.
˙KEY ACCOUNTABILITIESLN ERP - Tools
  • Maintain proper application management and handling at the tools level.
  • Import export Data Dictionary and Solution Service Packs Installation
  • Test the systems functionality after solutions installation.
˙LN ERP - Developments
  • Write new sessions or reports based on requirements for new functionalities or information availability to enhance end user productivity or optimize standard procedures or functionalities.
Applications Support
  • Respond to end user complaints - issues and cases and guide the users for the correct procedure.
  • Adjust or fix any corrupted transactions or data and follow up with ERP Support
  • Provide end users with the necessary support.
  • Book new requests with external application support.
  • Follow up with external support till a solution is provided and implemented.
  • Ensure end users at all sites receive assistance and support needed to perform the activities on the system.
˙SPAN OF Communication
  • Internal: Corporate IT & Business System Unit
  • External: IT Vendors; External Application Support
˙Job relevant information (BOUNDARIES & DECISION-MAKING AUTHORITY)
  • The jobholder is responsible for making decisions related to their direct scope of work.

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