Diagnose problems and propose an adequate solution or work with solution delivery/vendors to reach a solution
Identify and propose business analysis of needs for designated projects
Prepare presentation and demo for end users
Good communication skills with users, IT development team and suppliers
Prepare users manual where and when is required
Contribute with testing team to building test plan, test scripts and user acceptance test where and when is required
Analyze processes and propose scenarios for improvement and automation where and when is possible
Check security rules to be aligned with AXA Standard
Collaborate and support in the release management process (deployments)
Ensure that:
Resolve complex technical issues under supervision of senior management
Some independent thought and judgment required, however the resolution of application issues is accomplished primarily through a logical and systematic approach following prescribed and documented protocols and procedures
Analyze processes and propose scenarios for improvement
Check security rules to be aligned with AXA Standard.
Perform Quality Assurance and code review of Systems Application
