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Application Support Engineer

1.00 to 10.00 Years   Cairo, Egypt   10 May, 2021
Job LocationCairo, Egypt
EducationNot Mentioned
SalaryNot Mentioned
IndustryFMCG
Functional AreaNot Mentioned

Job Description

? Implementing and installing the system on site and remotely.? Analyze business requirements and design solutions covering various functional scenarios and prepare presentations for client demo.? Prepare the blueprint documents, functional specifications in the Business process mapping stage and assist with the complete solution to the client for client-specific use cases? Coordinate with the Development team and superiors to define any change request from the client and solution for the client-specific use case.? Handle the system installation cycle (configuration, installation, testing, etc.).? Train the customer?s users on the application usage.? Develop project documentation.? Providing technical support to teams within the organization, and to external clients.? Responding to technical problems that occur and require immediate solutions.?

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