| Job Location | Cairo, Egypt |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
Application Support Analyst ( SQ...- Cairo, EgyptApplication Support Analyst ( SQL - Linux )- Cairo, EgyptPosted 1 hour ago 1 open positionBe the First to ApplyExperience Needed: 1 to 3 years Education Level: Bachelors DegreeJob DetailsCareer Level: Entry Level (Junior Level / Fresh Grad) Salary: 2000 to 10000 EGP Per Month Job Categories:Skills And Tools:Responsible for monitoring and responding to open tickets submitted through an incident management systemTroubleshoot and escalate alerts that cannot be resolved to the appropriate sectionPrioritize and handle service requests and incidentsProgress issues and provide relevant information for troubleshooting or for clarificationIdentify opportunities for process improvement and contribute to departmental initiativesResponsible for improving and documenting the technical processes around application support (using Confluence)Work collaboratively with Account Managers on change requests, manage issues and establish prioritiesHandle late night and weekend emergency support as requiredResolve system problems during non-business hours or backlogs by providing off-hours support as neededEnsure the performance of daily health checks of the applications, scripts, and infrastructure by the support teamResponsible for installing, configuring, and administering application serversResponsible for the set-up and configuration of WebLogic plug-ins for Apache web server, iPlanet, IBM HTTP server, Janus, and FASTUtilize Oracle Entitlements Server (OES 10.x) to provide a unified security infrastructure to distributed applicationsResponsible for implementing business processes using Oracle BPM 10.x or other applicable toolsResponsible for the set-up of interconnections to external interfaces, including Java, Mail server, RDBMS, and web servicesConfigure SSL certificates 91-way and 2-way) using Open SSL and Java Keytool for a single domain and multi-domain, to secure web applications with HTTPS protocolsDeveloping scripts works with the team to automate repeatable manual tasksResponsible for troubleshooting and resolving application or infrastructure issues.Job RequirementsBachelors degree (Preferably in Engineering or Information Technology)1 year of related experience (Application Support )Previous Experience in( Linux - SQL ) is a mustVery Good up to Excellent English levelExcellent ( Presentation - Communication - Negotiation - Problem Solving ) Skillslearning & development plansfor all of our employees to ensure their personal and career development.Are you looking forcareer progressionAre you looking for arewarding environmentCSRprograms and initiatives.Exclusive discountsfor Raya employees at Raya?s Restaurants (Ovio, Jones The Grocer, The Lebanese Bakery, and Loris).
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