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Application Consultant: Contact Center

1.00 to 10.00 Years   Cairo, Egypt   07 Apr, 2022
Job LocationCairo, Egypt
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

IntroductionIBM Application Consultants work directly with our clients on key initiatives. You will have the opportunity to build an in-depth understanding of their business issues and implement organizational strategies that drive adoption of change. We are looking for experts who can build credibility and trust with our clients and provide knowledge that addresses individual and unique business needs.Your Role and ResponsibilitiesOver the past 100 years, IBMers all over the globe have helped make the world work better and smarter. In this new era of Cognitive Business, IBM is helping to reshape industries by bringing together our expertise in Cloud, Analytics, Security, Mobile, and the Internet of Things: Changing how we create, collaborate, analyze and engage. From transforming healthcare to improving the retail shopping experience ? it?s what IBMers do. In Africa, we?ve been changing the way the continent does business for more than 50 years, and as our company continues to grow, we?re looking for talented professionals to join us in this new era.Join us and be part of a diverse and global team of thinkers and doers, and make an impact.This role advises their client on application development methodology and tools. They perform as experts on application development for existing or new applications. This role helps guide and teach their clients? project members. The employee focuses on individual/team objectives and development of professional effectiveness.Required Technical and Professional ExpertiseSkills:Environment:Professional knowledge related to incumbent?s position, team, and department. Requires ability to absorb professional knowledge quickly and develop skills.Communication/Negotiation:Draw upon professional concepts to collaborate with others to carry out assigned duties. Negotiation is required.Problem Solving:Recognize job-related problems. analyze causes using existing techniques or tools, prepare and recommend solution alternatives. Challenge the validity of given procedures and processes with the intent to enhance and improve.Contribution/Leadership:Works on professional projects;work is often reviewed for developmental purposes.Understand the standard mission of the professional group and vision in own area of competence. May directly influence people in own project. Position may require coordination of activities of less experienced or less knowledgeable team members.Preferred Technical and Professional ExpertiseNA

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