| Job Location | Bahrain |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | Purchase / Stores / Spare Parts / Buyer Supply Chain / Logistics / Import / Export |
| Functional Area | Not Mentioned |
Procurement ManagerJob Responsibilities:•Providing 1st line technical support to customers – taking enquiries by phone and email•Dealing with problems for hardware, such as servers, computers and printers, and software programs•Asking questions about the problem and explaining possible solutions•Dealing with common or basic technical issues such as resetting passwords•Using automated diagnostic programs to solve network problems•Updating knowledge bases with details of common problems which customers can view online•Using helpdesk software to log calls with descriptions of issues, progress and solutions•Passing calls to a team of 2nd line support analysts if the problem is more complex•Arranging for a technician to visit the customer if a problem can’t be solved over the phone or by email.Qualifications:•Minimum 3 years of relevant experience is a mustSalary offered -Up to BD1800 + visa + travel ticket (every 2 years )+ yearly calls📠Location : Bahrain
Keyskills :
Managing Good communication skills
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