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Sr. Localization Specialist- MENA Retail Business Services (RBS)

1.00 to 10.00 Years   Amman, Jordan   30 Jul, 2022
Nuqtat Al Taknalojia
1 Jobs Openings
Job LocationAmman, Jordan
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Job summaryAre you looking to work in one of the most innovative and customer-centric businesses on earth? Does joining a a team of Translation, Proofreading and Outsourcing Specialists sound appealing to you? Do you have a passion for learning and developing yourself and others? Then consider joining the Amazon?s Retail Business Services (RBS) team, and help us contribute to expanding product selection across MENA.Amazon is currently looking for a motivated and talented linguist to join our team as a English to Arabic Translation Specialist.The successful candidate will be well organized, independent professional passionate about delivering the right level of quality of translations (both machine-generated and human) to our customers. They must have the ability to communicate well with colleagues, external partners and other stakeholders and be able to provide a comprehensive structured feedback based on data and supported by sound knowledge of MQM processes and guidelines. They will be comfortable working in an international, fast-paced environment, where change and ambiguity are present as we constantly grow, improve, and innovate.

  • Conduct quality checks by proofreading/reviewing linguistic work from freelancer translators, peers and other external vendors to ensure adherence to customer?s and company?s quality standards.
  • Control and improve machine-translation engines? quality by assessing output and providing linguistic feedback.
  • Provide feedback and linguistic coaching to your peers, freelance translators and other external vendors and engage in quality improvement initiatives when needed.
  • Post-edit machine-translated product detail pages in an efficient way to increase the product availability for the customer in their preferred language.
  • Monitor external vendor quality progress, investigate quality variations and develop and implement measures to drive quality improvement in collaboration with other internal teams.
  • Occasionally, provide manual translation during the launch phase of a new language combination
  • Depending on the group?s needs and your own skills and inclinations, support our leadership, business and tech teams by taking an active part in training, project / program management, etc.
  • Bachelors degree.
  • Exceptional interpersonal skills, ability to build relationships and influence others without authority.
  • Strong written and verbal communication skills, with an ability to communicate in the English and Arabic languages
  • Strong organizational and project management skills, including prioritizing, scheduling, and time management.
  • Proactive attitude, detail-oriented, and a team player.
  • Proficient in Excel
  • SQL knowledge
  • Languages known such as VBA, Python etc.
  • Exposure to back office operations, escalation management and troubleshooting environments
  • Experience in managing high priority queues

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