hireejobsgulf

Operations Officer - Jordan

1.00 to 10.00 Years   Amman, Jordan   08 Aug, 2023
Job LocationAmman, Jordan
EducationNot Mentioned
SalaryNot Mentioned
IndustryTravel Agency
Functional AreaNot Mentioned

Job Description

  • Document scrutinyÿand collectionÿof applications for visa processing.
  • Handle customer/applicant queries personally or via email, telephone.
  • Handle cash and bank related transactions if assigned and ensure 100% accuracy.
  • Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.
  • Ensure all administration and logistics of passport delivery to consulate/ applicant / logistic company etc.
  • Maintain compliance to the standard operating procedures, manuals etc. without deviation in process.
  • Inform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants/ customers.
  • Encourage applicants to provide feedback on services provided and their overall experience at the application centre.
  • Ensure that the entire process is completed within the mandated Turn Around Time.
  • Assist Deputy Manager/Operations Managerÿin execution of WB Project.
  • Ensure judicious use of natural resources.
  • Adhere to the environment health and safety policy/objectives and guidelines of the organization.

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