| Job Location | Amman, Jordan |
| Education | Not Mentioned |
| Salary | $0 - $500 |
| Industry | Facilities & Property Management |
| Functional Area | Not Mentioned |
Job IntroductionA brand-new exciting position has been created at our LuXe client?s Head Quarters in Amman for a Cleaning Operationsÿ& Sales Supervisor to join our team and take our service delivery to the next level. This role will be managing a team delivering a high standard cleaning, mailroom and porter service delivery.You would be an experienced Soft Facilities Management professional with a proven track record in a complex, 5-star service delivery environment, a great ability to multi-task and experience in logistics. You would pride yourself in ability to make things happen and deliver outstanding customer service.Role ResponsibilityúÿTo check that the cleaning of working floors and Public Areas are always kept and maintained to the highest standards, conducting and recording regular quality checksúÿTo ensure that the different cleaning programs in the Departments are done as frequently as establish in the Departmental SOP.úÿTo ensure Maintenance issues are correctly reported and followed upúÿTo ensure that all storerooms are kept tidy and in good order.úÿTo organize and control overall supervision of cleaning on a daily operational basisúÿTo assist in the planning, organising and supervision of all periodic cleaning programmes in all areas of responsibility, ensure satisfactory completion of tasks and record keepingúÿTo liaise daily with the supervisors to ensure an effective organisation of the workload is produced on daily basis.ÿúÿOversee the work of the cleaners, conduct regular quality checks and record resultsúÿTo identify areas where training would be required and discuss with supervisorsÿúÿCreate incentives to inspire and motivate the teamúÿCreate the daily checklists for Cleaners and PortersúÿForecasting for the departmentúÿWork with customer representatives to address any specific requirements or concerns.úÿOrganise rotas and complete wage and other paperworkúÿManage equipment, materials and stock levelsúÿAssist with trainingúÿProvide regular reporting on operational performance.The Ideal CandidateEssentialúÿAt least 5 years? experience in a similar position.úÿExcellent level of English in written and spoken formatúÿCompetent computer skills, word, excel, power pointúÿExcellent communicator and able to connect with all levels in the business, flexing style as appropriate.úÿEffective organisational skills; able to prioritise tasks and self-manage a demanding workload or reactive and proactive workúÿExcellent personal presentation skills always demonstrating a 5 * appearanceúÿFriendly, approachable and professionalúÿSuperb attention to details and understanding of a luxury brandúÿHands-on approachDesirableúÿExcellent customer service skills for customer interactionúÿAbility to work as part of a team to ensure a productive environmentúÿStrong leadership and motivational skills which are capable of nurturing, developing and inspiring staff
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