Reception head

Job Description

Key Responsibilities:? Train, supervise receptionists, Housekeeping and maintenance of SPA. ? Addressing customer complaints.? Handling booking Appointments/ no shows/follow-ups? Train the team to up selling membership /service /Products ? Scheduling shifts.? Ensure timely and accurate customer service? Handle complaints and specific customers' requests? Troubleshoot emergencies.

Keyskills :
Reception head Front office head Receptionist front office manager