| Job Location | Alquryat, Saudi Arabia |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Tourism, Museum, & Cultural |
| Functional Area | Not Mentioned |
Under the guidance and supervision of the Director of Operations, and within the limits of the operational standards, the IT Officer is responsible for the following:- HARDWARE: Ensures that the hotel works with Elegant Hotels Hardware partners. Has a good relationship to Hardware Partners. Supports the Hotel in resolving Hardware issues through escalation of issues with Hardware partners. Considered as Hardware: Computers, Servers, Routers, Switches, Cables, PABX, Monitors, and Screens, Point of Sale devices, all relevant inter-faces, UPS and related devices, and other active components.- SOFTWARE: Ensures that all Elegant Hotels IT Policies and Guidelines are being applied in the hotel. Ensures that only original and properly licensed application programs according to the IT management?s policy and requirement are running on the hotel?s systems and computers. Has a good relationship to the Software suppliers. Supports the hotel in resolving Software issues by escalation of issues to Software suppliers.- USER: Ensures that no user in the hotel has access to programs other than needed to perform the job. He/she is in charge to provide and maintain a training program (in coordination with the Training department). This is to enable the best knowhow, skill level and use of systems by all employees in the Hotel.- SECURITY / DATASAFE: Is responsible for compliance of the Hotel with Elegant Hotels IT Security Policy. Is responsible for the data safe backup of all relevant user generated data, be it part of the general system or personal systems. He/she assures that at all times relevant backup policies are duly respected
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