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IT Infrastructure Specialist

5.00 to 8.00 Years   Alkharj, Saudi Arabia   03 Apr, 2024
Food Industries Polytechnic
1 Jobs Openings
Job LocationAlkharj, Saudi Arabia
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryVocational Education; Higher Education; Training & Education Center
Functional AreaNot Mentioned

Job Description

  • Infrastructure team project planning and project management
  • Managing server delivery following industry standard processes
  • Participate as assigned in the IT Change Control Process
  • Evaluation of new/proposed products (software and hardware) and design/engineering of solutions to integrate with existing infrastructure and systems;
  • Ensure that systems are designed for both cost effectiveness and for maximum benefit toward student achievement
  • Interact and negotiate with vendors, outsourcers, and contractors to secure infrastructure products and services
  • Design, install, configure, monitor, document, and troubleshoot Cisco and Aruba
  • LAN, WAN, and Wireless network infrastructure, including problem determination and resolution as well as root cause analysis
  • Assist with server and security audits
  • Virtual Infrastructure and storage (VMware Environment) monitoring, management, and troubleshooting
  • Data Center and Network Alarm (environmental and connectivity) monitoring and response
  • Ensure network connectivity of all servers, workstations, telephony equipment, fax machines, and other network appliances
  • Windows infrastructure administration and workstation management
  • Responsible for systems backup and recovery
  • Design, engineering, management, and troubleshooting for communications systems including: Unified communications, SIP telco services, and IP intercom systems
  • Assess and scan servers, workstations, and applications for vulnerability
  • Install, configure, operate, maintain, troubleshoot, and report on Perimeter Firewall/Web Content Filter Appliance
  • Manage Wireless network security, web content filter for offsite devices, VPN/Remote Access and configuration
  • Coordinate preparation of the Infrastructure for testing (devices, servers, networks)
  • Assist as point of contact for technical issues with LMS Solutions and COE
  • Troubleshoot user problems escalated from the Service Desk or from other departments to ensure timely and effective resolution
  • Work with Student Affairs administrators to ensure IT infrastructure is reliable, timely, and performs as required to support business and education applications
  • Deliver new projects on time, at scope, and within budget
  • Manage and/or provide guidance to junior members of the team.
  • Enforce and follow˙ITSM policies, procedures and best practices
  • In relation to assessed business needs, evaluates and makes recommendations to IT˙Manager on new technologies, equipment, processes and standards for network and infrastructure hardware and software
  • Performs capa and resource planning activities, assesses system risks and makes contingency plans
  • Support on LMS - applications and technology, develops procedures; prepares training and other support materials to assist staff and the public
  • Collaborates on cross-functional teams with˙and external staff
  • Maintains professional knowledge and awareness of best practices; participates in training sessions and staff meetings

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