As an Export Sales Manager, you will be responsible for the sale of products or services to customers in other countries. Youll?build up and maintain good relationships with customers, agents and distributors, and negotiate with them (often in a foreign language) to success target.
You might also:
provide estimates of price
agree contracts
attend trade fairs
consult with other managers
deal with complaints
Depending on the level of your responsibility, youll often travel internationally, Video conference Calls, and sometimes spend time away from home.
You might be able to work towards the professional qualifications of the Institute of Export and International Trade.
As an Export Sales Manager, you will be responsible for managing the sale of products or services to customers in other countries.
Youll need to develop knowledge of the cultural, business and political background of the countries you are responsible for, together with an understanding of consumer tastes. Then you can combine this with the results of your market research to decide what will sell in these countries and how to sell it. You must also look for new opportunities to sell to different international markets.
It is important that, as an?Export Sales Manager, you?build up and maintain good relationships with customers, agents and distributors. To do this, youll negotiate with them (often in a foreign language) to try to make a sale. Depending on the level of your responsibility, you will often travel internationally, and could sometimes spend weeks away from home.
You might have to decide whether the product can be modified to meet the customers requirements or whether special discounts can be offered. This is usually done after consultation with Product Managers and suppliers.
Youll also have to consider, and comply with, legal and ethical restrictions on international trading - youll need to do your homework first.
As an Export Sales Manager, you will also need to?provide quotations (estimates of price); for larger orders, and you might need to complete a tender document (a competitive bid for the supply of goods or services)?- and agree a final contract if the bid is successful. Your role will be very varied!
You must carefully monitor the processing of orders and check that the distribution is running smoothly and that everything is on schedule. When the product has finally been delivered, you might have to deal with any complaints or queries that occur.
Other duties involve producing marketing plans, budgets and sales reports for discussion by CEO. Youll also organize sales briefings and conferences, and?visit international trade fairs.
Export Sales Managers are usually responsible for a department of other export sales.