| Job Location | Alexandria, Egypt |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
* Receives and processes reservations to ensure guest satisfaction and record accurate reservations information. + Identifies and records group and transient business codes. + Tracking/Follow-up ? Calling on cut-off dates for rooming lists on group business. + Notifies other departments of VIP arrivals. + Identifies commissionable reservations and secures required information. + Records and processes deposit information. + Identifies and records special billing instructions. + Maintains the correspondence file by date of arrival. * Assists in maintaining an accurate room inventory control system to ensure guest satisfaction and maximum occupancy. + Maintains charting book. + Records requests for special accommodations and suites. + Assists with the preparation of the Ten Day Forecast. + Calendar Update ? both in Reservation Office and at Front Desk. * Demonstrates the effective utilization of hotel room rates, and promotional programs to achieve maximum occupancy and average rate. + Utilizes appropriate suggestive selling techniques. + Adheres to rate control procedures based on availability and forecasted occupancy. * Demonstrates the effective utilization of hotel programs. + Package Preparation ? preparing coupons needed and verifying reservation times for theatre, restaurant, etc. + Gift Certificate Program ? logging numbers. + Check other hotel status ? calling on a daily basis for occupancy status. * Maintain communications with rest of staff via the Front Office log book. * Report promptly any equipment failures. * Knows all safety and emergency procedures. Is aware of accident prevention policies. * Maintains the cleanliness and neatness of work area. * All other duties as assigned. * Must project a neat, clean professional appearance. * Must be committed to the highest standards of hospitality and express a sincere interest in the needs and comfort of guests. * Must be extroverted, sales oriented and able to consistently project a positive attitude and pleasant personality. * Should be willing to assist others and be able to work as a team member toward common goals of the hotel. * Must be a bright, alert individual who is able to assume responsibility and exercise sound judgment. * Should be able to perform multiple activities with speed and accuracy and adapt easily to fast paced, changing conditions. * Should be oriented to organization, detail and follow through. * Should be a flexible person and possess an even temperament. * Must be able to type a minimum of 30 words per minutes accurately, operate standard electronic equipment, possess an aptitude with figures and be able to handle clerical duties such as filing and logging. * Must be honest and able to handle cash responsibilities. * Must be a dependable person who is able to work a flexible schedule. * Must be articulate and able to communicate effectively with others.Apply for ReservationistPlease add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted.
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