| Job Location | Alexandria - Egypt |
| Education | Any Graduation. |
| Salary | Not Mentioned |
| Industry | Internet / E-commerce / Dotcom |
| Functional Area | Not Mentioned |
Act as the first line of support, provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.? Troubleshooting system and network problems and diagnosing and solving hardware or software faults.? Assist in the customization and adaptation of existing programs to meet users requirements. Provides telephone, in-person and online support to employees.? Connect users to networks and provides initial training in facilities and applications.? Administer e-mail and anti-virus systems.? Assist in research and procurement of computer accessories and supplies and maintain inventory of all equipment, software and software licenses.? Install and configure wireless networking equipment? Support the day-to-day operations of a computer network.? Research for solutions using available information resources, advise user on appropriate action.? Prioritizing and managing many open cases at one time, responding within agreed time limits to support tickets.? Stay current with system information, changes and updates, Testing and evaluating new technology.
Keyskills :
IT Specialist
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