Greeting our guests in a friendly, courteous manner upon arrival.
Guiding guests through their menu experience and answering all applicable questions.
Processes Guest orders in person or by telephone using the POS, handles cash and credit/debit card transactions with accuracy while upholding register dialogue.
Collaborate with dining room, service, and kitchen staff to keep track of all orders and monetary situations, and charges.
Communicates regularly and consistently with Guests and employees working in other stations (BOH and FOH) to optimize service levels.
Validate methods of payment, complete transactions, provide documentation and receipts, and dispense the accurate amount of change if needed.
Scan items and ensure pricing is correct or resolve amount discrepancies; take money in the form of cash, credit card, check, or gift card and process accordingly.
Support other areas of the restaurant as assigned or need
Answer customers questions and find a manager if the answer doesnt solve the issue.
