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Call Center Agent

1.00 to 10.00 Years   Al Olaya Riyadh, Saudi Arabia   25 Nov, 2024
Oxygen Arabia
10 to 49 Jobs Openings
Job LocationAl Olaya Riyadh, Saudi Arabia
EducationNot Mentioned
SalaryNot Mentioned
IndustrySoftware Development
Functional AreaNot Mentioned

Job Description

1. Customer Support: ? Answer inbound calls or respond to messages from customers. ? Provide information about products, services and offers. ? Receiving complaints and provide solutions. 2. Sales and Upselling: ? Promote products or services to customers, sometimes meeting sales targets. ? Upsell or cross-sell based on customer needs. 3. Problem Resolution: ? Resolve customer complaints or issues effectively and efficiently.

  • Document customer interactions and issues for future reference.
4. Team Collaboration: ? Work with colleagues or supervisors to address issues that are more complex.
  • Participate in team meetings and training sessions.
5. Education &Experience Business administration or any related fieldExperience: no need 6. Skills & Qualification
  • Communication Skills
  • Proficiency of English language
  • Listening
  • Data Entry
  • People Skills
  • Customer focus
  • Multi-tasking
  • valuable time to avoid potential delays.

Keyskills :

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