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Swimming Coach

1.00 to 2.00 Years   Al Malqa Riyadh, Saudi Arabia   02 Dec, 2024
Job LocationAl Malqa Riyadh, Saudi Arabia
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryTraining & Education Center
Functional AreaNot Mentioned

Job Description

Aqua-Tots Water Safety Instructor (Swimming Coach):

  • 48 Hours Per Week
  • Fridays is a working day on special occasions
  • Shifts assigned based on seasons & customers demand
AT-WSI Position Objective: Work with the general manager, aquatic manager, and aquatic staff on all daily aquatic operations, ensuring company core values, customer satisfaction, and revenue increase.Customer Service Responsibilities
  • Warmly welcome customers as they arrive at the facility.
  • Communicate clearly and professionally with both prospective and current customers.
  • Foster strong relationships with families by learning and remembering their names, as well as their children?s names.
  • Address customer concerns with patience, focusing on achieving a mutually beneficial resolution.
  • Escalate unresolved issues to the manager promptly and professionally.
  • Demonstrate exceptional customer service in every interaction, setting a positive example for colleagues.
Aqua-Tots Water Safety Instructor (AT-WSI) Duties
  • Embody and promote the Aqua-Tots Swim Schools Core Values.
  • Arrive at work at least 15 minutes before the start of each shift, ready to contribute effectively.
  • Wear the designated staff uniform, including a staff shirt, at all times when in any Aqua-Tots facility or location.
  • Ensure teaching areas are properly prepared before each shift.
  • Clean and maintain pool areas before and after every shift to ensure a safe and hygienic environment.
  • Adhere to and enforce Aqua-Tots policies regarding water safety and contamination prevention.
  • Teach swimming lessons in alignment with the Aqua-Tots curriculum, ensuring quality and consistency.
  • Provide parents with clear and knowledgeable responses regarding their child?s progression and the Aqua-Tots curriculum.
  • Accurately complete Aqua Cards for each lesson.
  • Ensure completed Aqua Cards are stored in the designated location.
  • Participate in staff meetings and mandatory in-service training sessions to maintain high standards and continual improvement.
Our company provides the following:
  • Accommodation and transportation are provided.
  • Medical insurance is covered.
Additionally, we offer:
  • Twice-a-year bonuses.
  • Annual salary increments.

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