Create orders upon receiving all the approvals and order booking details from Sales
Review and edit orders for errors or discrepancies
Communicate with Sales team members regarding corrections and clarifications requiring their input
Monitor order status - Shipping, Booking and Confirmation
Ensure status on all open orders is monitored on a regular basis via the system dashboard
Responsible for executing intercompany PO?s for items allocated ? intercompany against specific orders from customers/partners/resellers
Ensure proper coordination with finance, logistics in Dubai , Product Managers to ensure that transfer shipment from Dubai is processed within a limited time line
Communication with both external and internal parties through calls and email correspondence
Create and attach promos and vendor deals on sales orders as applicable
Key Logistics point of contact for Vendors, Freight Forwarders, Intercompany and 3rd Party Warehouse
Responsible for stock receipts once the physical shipment is received
Charges Allocation - Ensure clear document is received from forwarders while charges are allocated. Ensure that the forwarder has provided documents of charges as per agreed beforehand rates
Invoicing - Ensure Serial numbers are entered accurately
Liaising on shipments ? including and not limited to all documentation know how of TRA approvals, Bayan Copies, Manifest
Ensuring that there is sound interaction with Third party warehouse personnel on each day delivery, receipts, serial number requirement for invoicing and scheduling of deliveries
Accepting returns from customers only after complete validation of the requests
