| Job Location | Al Kuwait - Kuwait |
| Education | Bachelor of Technology/Engineering(Mechanical). |
| Salary | Not Mentioned |
| Industry | FMCG / Foods / Beverages |
| Functional Area | Not Mentioned |
? Reactive service to include equipment trouble shooting and diagnosis, part replacement as needed, problem resolution, on site customer training and dialogue and interaction. ? Preventive maintenance to include time management planning and scheduling and equipment cleaning and upgrade. ? Installation and removal of counter top beverage equipment for major corporate accounts to include knowledge of electrical power, water, drain, airflow and space requirements. ? Ability to work remotely in a telecommuting environment processing order information resolve customer equipment issues. ? Remotely order and facilitate delivery of repair parts and customer equipment, maintain inventory and execute equipment pick up and return. ? Proper supervision and control over the Service Technicians in order to ensure service orders are completed within the response time. ? Ensure timely technical training is facilitated to the Service Technicians ? Deliver superior customer service to include focus on customer needs, developing and sustaining positive customer relationships, creating and executing plans and solutions in collaboration with customers. ? Knowledge of basic electricity; amperage, voltage and current, understanding of basic heating, refrigeration, air conditioning, water quality and filtration principles. ? Interaction with internal dispatch, planning, inventory, information technology and sales personnel to deliver the service product in the field
Keyskills :
repairing
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