| Job Location | Al Kuwait - Kuwait |
| Education | Bachelor of Technology/Engineering(Automobile, Mechanical). |
| Salary | Not Mentioned |
| Industry | Automotive / Automobile / Auto Accessories |
| Functional Area | Not Mentioned |
As a Certified Service Advisor, you are the professional ?manager? of the customer-oriented service process. You are responsible for personal customer contact and set standards in terms of personal customer management. You see every contact with a customer as a professional challenge and feel responsible for the customer needs until they have been resolved. Customers appreciate you as a Certified Service Advisor because you are competent and trustworthy and treat them with respect and like a partner. In addition to your technical expertise, you have extensive social and contact skills. You can handle even difficult conversations professionally and no matter what the circumstances are, you always have time for customer requests and issues. In addition, you are sales-oriented to assure the demand-based supply of your clientele with service and parts products. To accomplish this, you consistently use and offer the active reception on the vehicle. You are the professionally skilled interface between the customer and the workshop and make a substantial contribution towards the economic success of the entire service field
Keyskills :
Aftersales Technical Services Maintenance Automobile
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