ADPE Technician - Kuwait (Secret Clearance Required)

Job Description

ADPE Technician - Kuwait (Secret Clearance Required)DescriptionFive Rivers Services, LLC (FRS), an Akima Company, provides full-spectrum communications, information technology (IT), network operations, video teleconferencing (VTC), audiovisual, multimedia, and command, control, communications, Computers, Intelligence, Surveillance, and Reconnaissance (C4ISR) services and solutions to Department of Defense, Federal Government agencies, and the commercial sector. Currently, FRS operates in Iraq, Afghanistan, Kuwait, Djibouti, and several continental U.S. locations.Our ADPE Technician provides professional laptop and desktop support as well as customer service to military and civilian customers.Work involves troubleshooting hardware problems and repairing or referring to another repair facility as appropriate. Installs, troubleshoots, configures and repairs software issues for Windows operating systems (OS) and Microsoft Office 2007. Troubleshoots and resolves network connectivity issues at the desktop level. Joins personal computers (PCs) to local domains as required. Configures local PC connections to network printers. Performs custom transmission control protocol internet protocol (TCP/IP) configurations of desktops as required. Troubleshoots Microsoft Exchange Server connectivity issues. Installs and troubleshoots other software and peripheral devices as required by the customer. Performs other Service Desk functions as required.Responsibilities:?Installs, configures, and maintains DOD-approved communications software on government computers and configures the network to allow proper user access.?Installs and configures network printers.?Responsible for both classified and unclassified computer system stability through the use of DoD-approved, Government-furnished operating systems and software.?Joins client computers to Microsoft Active Directory domains.?Configures Microsoft Outlook and manages personal folders in all versions of Outlook.?Installs, configures, and maintains security software on military computer systems.?Repairs and maintains desktop and laptop hardware.?Performs other duties as assigned.QualificationsMinimum Qualifications:?High school diploma or GED.?Requires six (6) years of experience relating to automation equipment repair.?Must have a working knowledge of Microsoft Office software.?Demonstrated strong customer service skills are mandatory.?Must have an active Secret clearance, US citizenship is required.Certifications:This position requires candidates to adhere to DoD 8570.01-M.All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:IAT Level I Baseline: A ce, Network ce, SSCPPlease note Level II and Level III baseline are not required but are acceptable.CE: MCSA: Windows 10, MCSA: Windows Server 2012/2016, MCSE: Cloud Platform and Infrastructure,MCSE: Enterprise Devices and Apps, MCSE: Private Cloud, MCSE: Server InfrastructureMicrosoft Exam 70-398 Planning for and Managing Devices in the EnterpriseMicrosoft Exam 70-697 Configuring Windows DevicesMicrosoft Exam 70-698 Installing and Configuring Windows 10ServerTheduties and responsibilities listed in this job description generally cover thenature and level of work being performed by individuals assigned to thisposition. This is not intended to be a complete list of all duties,responsibilities, and skills required. Subject to the terms of anapplicable collective bargaining agreement, the company management reserves theright to modify, add, or remove duties and to assign other duties as may benecessary. We wish to thank all applicants for their interest and effortin applying for the position; however, only candidates selected for interviewswill be contacted.Weare an equal opportunity employer. All applicants will receiveconsideration for employment, without regard to race, color, religion, creed, nationalorigin, gender or gender-identity, age, marital status, sexual orientation,veteran status, disability, pregnancy or parental status, or any other basisprohibited by law.We are committed to Equal Employment Opportunity and providing reasonableaccommodations to applicants with physical and/or mental disabilities. If youhave a physical and/or mental disability and are interested in applying foremployment and need special accommodations to use our website to apply for aposition please contact, Recruiting Services atjob-assist@akima.comor 571-353-7053. Reasonableaccommodation requests are considered on a case-by-case basis.The dedicated email and telephonic options above are reserved only for individualswith disabilities needing accessibility assistance to apply to an open positionusing our website.Pleasedo not use the dedicated email or phone number above to inquire on the statusof your job application.Wewish to thank all applicants for their interest and effort in applying for theposition; however, only candidates selected for interviews will be contacted.Inorder for our company to stay compliant with government regulations, pleaseapply on line. Please DO NOT email resumes or call in lieu of applying onlineunless you have a physical and/or mental disability and need assistance withthe online application.Job: Information TechnologyPrimary Location: KuwaitShift: VariableReq ID: FIV01407

Keyskills :
Operating systems