Responsible for meeting Application Engineering requirements covering Enquiry Quotation process, technical selections, compliance statements, technical submittals, Reply to comments, preparing quotations in, preparing weekly quotation reports, enquiry handling follow-up, tracking and updating the system regularly.
To be able to read the enquiry in detail, understand, check the project details, schedules and prepare proper technical selections by offering suitable solutions and helping customers choose products for their projects.
Technical activities involve analyzing technical requirements of the projects, render technical guidance to the Sales Engineers, prepare technical selections meeting the schedules and project specifications, comparison tables using the latest product data catalogues, technical literature, bulletins, and software for customers on daily basis.
Handling important key customers providing them prompt technical support, selection software trainings, replying to MEW related queries and controls items requirements updating them regularly about the products.
To constantly being in touch with Sales Team discussing project requirements on assigned tasks updated in report.
To ensure smooth information flow between Sales, Applications and Consultants.
To bring new ideas and develop new ways to handle tasks ensuring products are approved by the consultants, clients, and customers with ease.
Visit customer offices/sites for technical meetings along with Sales team to get the technical selections, submittals approved as and when required.
To develop and nurture healthy relationship with customers & ensure products get immediate approvals in the projects.
To select equipment for VRF using the latest updated selection tools/software and meeting closely the customer budgets, proposing energy efficient solutions meeting the local regulations as applicable.
Joining the Sales team for the Technical Workshop and updating them on the completed, pending tasks. Giving the Sales team an update on the latest products, software, and tools.
Provide technical comparisons & schedules for consultants engineer when assigned.
Attend all assigned trainings, technical trainings, product trainings, design trainings, as per schedule and enhance knowledge.
Share resources and work on the Data bank, Quick selection sheets, and products comparisons for the team benefit.
Update Sales team with any job in hand projects and ensure those actions are prioritized over the rest of the day-to-day actions.
Monthly reporting for # & the completed number of tasks before closing ensuring the KPIs are met and exceeded.
Give immense importance to consultant comments and ensure the same are responded promptly and within the time frame.
Get to know in detail the local regulations, international standards used in the product design & certifications like EUROVENT, AHRI, LEED, MEW etc. for improving your knowledge and offering products accordingly after discussing with the same with the sales team.
Report Turn backs and Escapes regularly
Proficient in reading and understand floor plans and planning cooling load zoning and distribution.
Provide design solutions for piping route challenges during design and execution phases.
Provide Value engineering to optimize design to be competitively priced.
