| Job Location | Al Farawaniyah, Kuwait |
| Education | Bachelors degree / higher diploma |
| Salary | Not Mentioned |
| Industry | Automotive Dealership & Distributor |
| Functional Area | Not Mentioned |
Responsible toprovide professional service to the customers -handle customer query, Oversee and manage service centres daily work flowGreeting customers in a timely, friendly manner and obtain vehicle information, carry out visual inspection and vehicle receival.Prepare Repair order as per the service schedule, write brief description about customers concern and inform customer about service price and delivery time.co ordinate with workshop staff to carry out the job mentioned in the repair ordermonitor repair work progress, contact customer regarding any changes in the estimate, promised time, get proper authorization before any additional repairs are performedEstablish customer payment method i.e cash, credit ,approval etcclose repair order as appropriatekeep service departments forms, price list, and pricing etc up to dateHandles telephone enquiries regarding appointments andwork in progressPerform additional duties as assigned by the immediate supervisorEnsure vehicles are delivered on time and job cards are closed.Comply with company policies and procedures at all times.
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