Sales/Senior Sales Associates- Allbirds ( Footwear)

2.00 to 6.00 Years Al Farawaniyah, Kuwait 12 Nov, 2024

A Sales Associate/Senior Sales Associate at the following key responsibilities:1. Customer Service:

Engage with customers to understand their needs and provide product recommendations.
Deliver exceptional customer service, ensuring a positive shopping experience.
Assist with fitting and help customers find the right size and style in footwear and apparel.
Handle customer queries, resolve complaints, and provide solutions to enhance satisfaction.

2. Product Knowledge:

Stay updated on the latest footwear trends, product lines, and brand offerings.
Provide customers with detailed information about product features, benefits, and materials.
Promote new arrivals, seasonal collections, and exclusive products to drive sales.

3. Sales Targets:

Meet or exceed sales targets and key performance indicators (KPIs).
Actively engage in upselling and cross-selling products to increase average transaction value.
Encourage loyalty programs, special promotions, and discounts to boost sales.

4. Stock and Inventory Management:

Ensure product availability by monitoring stock levels on the sales floor and replenishing as needed.
Assist with stock organization, merchandising, and visual displays to maintain an attractive store layout.
Conduct stock checks, assist with inventory audits, and report any stock discrepancies.

5. Cash Handling and Transactions:

6. Team Collaboration:

Work effectively with the store team to meet store goals and maintain a clean, organized, and safe store environment.
Participate in regular team meetings and training to improve product knowledge and sales techniques.

7. Brand Representation:

Promote JD Sports? brand image by providing professional and friendly service.
Represent the brand?s values, ethos, and culture, ensuring consistency across all customer touchpoints.

Keyskills :

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