Maintain a customer focused approach to deliver GAME Service Excellence and display salesmanship spirit,
Ensure proper aftersales services and customers receive their products on time and in good quality.
Manage customer complaints and grievance in a professional way,
Ensure the development, implementation and execution of company CRM initiatives by providing action plans to the team.
Capture meaningful customer data for the purpose of building relationships to personalize future client development opportunities. Monitor monthly CRM database reporting.
Ensure visual merchandising standards are as per company guidelines,
Maintain Cleanliness in the store on floor and in the inventory
Maintain and organize the inventory in a systematic way
Build Customer relationship and understand customers needs and requirements
