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Customer Service Agent

1.00 to 5.00 Years   Al Asimah, Kuwait   08 Jun, 2024
Erteqaamedia
5 Jobs Openings
Job LocationAl Asimah, Kuwait
EducationNot Mentioned
SalaryNot Mentioned
IndustryAdvertising
Functional AreaNot Mentioned

Job Description

  • Understand the demand of consumers to provide timely service and solutions.
  • Utilize available resources to offer precise information in a clear and concise manner.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Create a concise report on client interaction to facilitate a swift decision-making process.
  • Stay up-to-date with the organizations new regulations, products, and service launches through efficient communication with the management.
  • Understand client requirements to identify and resolve any shortcomings or flaws in a product.

Keyskills :

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