Participate in setting a business developers visit plan with the branch manager for effective results.
Allocate business developers monthly, weekly, and daily targets to ensure achieving all targets on time.
Develop a detailed visit plan with each business developer to ensure achieving targets.
Review and analyze daily achievement report for each business developer to ensure achieving daily, weekly and monthly targets.
Review and follow up all opened invoices which didnt collect with different customers to ensure achieving collection targets on time.
Follow up Key Account Business Developers to ensure their visits to key account customers are preformed to review their consumption in terms of products and ensure proper promotion.
Follow up the activation of stopped customers with the sales team to ensure customer satisfaction.
Follow up Business Developers to follow up customers with the returned cheques & to agree on new payment terms or collects the cash from customers to ensure maintaining the companys rights and to achieve collection targets.
Review with sales team frozen customers to ensure achieving targets.
Ensure finishing the expiration process for all customers to ensure customer satisfaction.
Visit key customers to take orders and to ensure their satisfaction.
Ensure activating new customers (prospecting) moreover maintaining current ones to increase sales volume & market share.
Coordinate with other departments to resolve any escalated problems from customers to ensure customer satisfaction.
Develop frequent reports regarding the achievement and obstacles to be submitted to the direct manager.
Perform any other assigned tasks as required by the direct manager within the same level of responsibility.
Follow the instructions, requirements of the quality, safety, and occupational health, the environment, and road safety management system.
People Management Responsibilities:
Performs all Management responsibilities to lead & Motivate own staff to ensure high morale and attainment of operational objectives by ensuring:
Employees have clear job objectives and challenging targets.
Employees receive appropriate coaching, learning & development
Appropriate staffing of the department to ensure workload balance and high productivity.
Appropriate compensation and rewards motivate and recognize top performance based on actual performance and compliance with the company business conduct standards.
