| Job Location | AbuDhabi,UnitedArabEmirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | CustomerService/Telecalling |
| Functional Area | Not Mentioned |
Customer Service Coordinator (O&G)Job Location: UAEJob Purpose:? Assists in the development of Company?s Customer Services & Call Center policy and procedures in line with industry best practices and Company?s scope of works for all Customer Services/ Call Center activities.? Participates in establishing Company processes for recording of customer payment options, complaints resolution, metering, billing, credit & collection and all billing systems related topics.? Interacts with other Company divisions to establish customer service procedures and project data links.Minimum Qualification:?Bachelors Degree or equivalent.?10 years of experience in customer support services; preferably a utility business.?IT literate, with experience in MS Office applications.?Fluent in English language with good oral and written communication skills.?Fluency in Arabic language will be a positive advantage.?Strong interpersonal skills, with the ability to communicate at a senior level.?locally inside UAE
Keyskills :
CustomerServiceGoodcommunicationskills
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