| Job Location | Abu Dhabi, Dubai, UAE - United Arab Emirates |
| Education | Bachelor of Science(Computers). |
| Salary | Not Mentioned |
| Industry | IT - Software Services |
| Functional Area | Not Mentioned |
Responsibilities? Takes a lead role with minimal supervision in remediation of all system failures, logging all failures, documenting work procedures and system configuration.? Installation and configuration of Windows OS and services ? Administration of Windows Server and Desktop, IIS, Exchange, VMware, Active Directory, Windows ? Support and troubleshooting from the OS, application and network level; resolves system hardware, software and networking issues; configuring, optimizing, fine-tuning and monitoring operating system software and servers; performing system backups and recovery and conducting server builds.? Tier 2/3 support for technical support desk; resolves escalated service requests from end-users.? Process improvement and automation.? Technical input for service offerings and infrastructure.? Supports initial setup of new customers through hands-on and arms-length configuration.? Stays current on technology; brings innovation and industry leading ideas to the program.? Willingly takes on new challenges as assigned. ? Proven ability in Root Cause Analysis and low level troubleshooting.
Keyskills :
ITIL MCSE
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